Dotnpix Media | Your Local Print Shop

Same Day Print – Turnaround time as less as AN HOUR!
Question and answers

Frequently Asked Questions

We’ve answered all the questions you may have before ordering a custom print. Not found a relevant answer to your query? We are happy to answer any questions. Please give us call on +44 20 8555 7786

Same Day Print Instruction : The minimum turnaround time for same-day printing is one hour. Please give us a call before placing your order because we occasionally can’t guarantee same-day printing if we have enough work on hand for the day.

Collection on next day after placing order : Normally, we take one day for printing. If it is bigger order, then it will take maximum 1 week. We suggest you before place your order please call us on  +44 20 8555 7786

A wide variety of file formats are accepted, including PDF-compatible files and EPS, TIFF, JPEG, and PNG files. 

For best printing quality, please make sure that all fonts are outlined if you are submitting an EPS file.

 

Our maximum size upload is 100MB.

Resolution Recommendations: To ensure the sharpness and clarity of pictures and graphics when printed, we recommend using a certain resolution for raster-based formats (such as TIFF, JPEG, GIF, and PNG).

Colour Mode: For the printing we must need the CMYK file. RGB is appropriate for digital displays, whereas CMYK is usually chosen for professional printing.

Everything you need to know about Trim, Bleed, and Safe Margins is included in our support guide on Bleed, along with illustrations and examples that go into further detail about each concept.

The Trim lines, which denote the end of the paper or the finished size of a product, help show where the object is cut down to the appropriate size.

The region that needs to be cut, known as the Bleed, makes ensuring that the finished trimmed page has no unprinted edges.

The space between text and visuals that shouldn’t be cropped is known as the safe margin.

WeTransfer is free to use and supports file transfers up to 2GB, which is why we would suggest it. Simply choose your file, enter the email address you need to send the artwork to (if you haven’t been given one, send it to info@dotnpix.com), enter your address, add a note (if you’re sending artwork for a web order, include the order reference in the message), and click “Transfer.”

“At the moment, we are actively working on creating quality check templates that will streamline the design approval process. However, until those templates are ready, we want to emphasize our commitment to delivering top-notch printed materials.

To guarantee that your design is print-ready and meets our high standards, we will communicate with you directly. You can expect an email or a phone call from us to discuss the appropriateness of your design for printing. We value this step in our process, as it ensures that your final product meets your expectations and our quality criteria.

Rest assured, we will not proceed with printing until we have received your confirmation that the design is ready for production. This commitment to quality control is at the core of our service, and we look forward to delivering exceptional results for your project.”

  • Delivery is free for all UK mainland deliveries above £100 order.
  • For collection we’ll send you a text or email when your order is ready for collection. When you arrive we’ll have your job packed and ready to go. 
  • We use FedEx, DPD for most of our deliveries, and they will provide you a delivery window.  Royal Mail are also used by us.
  • Visit Delivery Information for additional information regarding deliveries, and our Trackable Delivery page for tracking details.
  • Although this is a unique service that isn’t offered online, we can ship to any location in the world. To obtain a quote for delivery to an address outside of the United Kingdom, send an email to info@dotnpix.com.
  • For any other information please give us call on +44 20 8555 7786
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